DESCRIPTION :
Join Excelya as a Quality & CSR Coordinator, where we value Audacity, Care, and Energy in everything we do. In this role, you will have the unique opportunity to oversee quality management systems and contribute to our Corporate Social Responsibility initiatives, promoting excellence and sustainable practices within our organization.
Your focus will include ensuring compliance with quality standards and regulations while actively participating in CSR programs that align with Excelya's vision for creating lasting positive impacts in our community.
In direct contact with internal teams, suppliers and management, you will structure, lead and improve our Quality Management System while deploying concrete actions in favor of the environment, social and ethics.
In this context, your missions will be as follows:
On the Quality side, you will participate in the management:
Updating quality documents (procedures, records, etc.)
Qualification of suppliers and monitoring of their commitments
Internal audits (from planning to reporting)
Gap management and CAPAs, with a real root cause analysis approach
Preparation of external audits (customers, ISO, etc.)
Monitoring and analysis of quality KPIs to detect drifts and propose solutions
On the CSR side, you will contribute to:
Carrying out our carbon footprint (data, scopes 1, 2, 3, etc.)
Regulatory and sectoral monitoring (environmental, social, ethical)
Leading internal awareness-raising actions (frescoes, workshops, solidarity events, etc.)
Monitoring of CSR indicators (equality, diversity, QWL, etc.)
Writing content for our CSR communication (internal and external)
Code d'emploi : Responsable du Service Clients (h/f)
Domaine professionnel actuel : Responsables des Services Administratifs et du Service Clientèle
Niveau de formation : Bac+3
Temps partiel / Temps plein : Plein temps
Type de contrat : Contrat à durée indéterminée (CDI)
Compétences : Anglais, Français, Sens de la Communication, Éthique, Résolution de Problèmes, Esprit d'Équipe, Motivation Personnelle, Réalisation d'Audits, Responsabilité Sociétale des Entreprises (RSE), Écologie, Soins de Santé, Gestion de la Qualité, Analyse des Causes Principales (Root Cause Analysis), Solidarité, Vérifications Externes, Empreinte Carbone
Type d'annonceur : Employeur direct